Student Support for those affected by COVID

For Students

The Student Relations office will serve as a liaison between the student and the college in the event that a student is impacted by the Coronavirus (COVID-19). You should complete this form if:

• You or someone in your household has been positively diagnosed with the virus.
• You are the primary caregiver for a family member who has tested positive for the virus.
• Your work schedule had changed due to COVID and you want to see if you can still complete your courses. If your instructor is unable to give you flexibility with assignment deadlines or accepting work beyond deadlines, you will need to review our Extenuating Circumstances appeal process.

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Instructional Concerns or Academic Matters

For Students

Students may appeal academic decisions regarding a grade or other actions resulting from their academic performance. Students must follow the proper steps in the appeal process, observing the time limits for completion of various steps in the process.

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Report Concerning Behavior or Misconduct

For students, employees and visitors

Use this form if you:

• are concerned that someone may harm themselves or others
• think someone may be experiencing depression or other mental health issue
• have witnessed a crime or have information about a crime
• have seen or heard aggressive or inappropriate behavior
• have information about a violation of the Student Code of Conduct
• have a concern about your safety or the safety of the campus community
• wish to report an act of academic dishonesty

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Request a late drop, withdrawal ("W" grade) or retake credit

For students with extenuating circumstances

Use this form is you are experiencing one or more of the following circumstances:

• Health: Student experiences lengthy illness, injury or hospitalization.
• Caregiving: Student is caregiver for a loved one experiencing a lengthy illness, injury or hospitalization.
• Mandatory work schedule change: Student’s employer implements a mandatory change in the student’s work schedule.
• Bereavement: Student experiences the death of a loved one.
• Military deployment: Student is deployed for military duty.

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Customer Service Concerns and Issues

For students, employees and visitors

Use this form if you:

• are dissatisfied with the services provided by a college staff member, or office
• want to tell us how we can better serve or support you
• have a concern about access to, or condition of any building or campus space (e.g. classrooms, parking lots and restrooms)

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Website or Technology Accessibility Concern

For students, employees and visitors

Use this form if you:

• want to let us know about a broken link or unresponsive page
• have a concern about a page or item that you feel is not accessible
• want to report another concern about Schoolcraft.edu or other technology (such as Ocelot Access, or Blackboard.)

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Laptop and Hot Spot Loan Program

Through the generosity of Bosch Corporation and the Schoolcraft Foundation, the Hinkle Student Resource Center can assist students with technology needs through our Laptop Loan & Hot Spot Loan programs. The loan programs are handled through a simple application process. To qualify for the program, students must meet the following requirements:

• Be in good financial standing with the college.
• Be in good academic standing with the college.
• Be enrolled in and remain enrolled in for-credit classes for the semester in which they are seeking a loan.

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