Customer Service Concerns and Issues

If there is immediate risk to life or property call Schoolcraft Police at 734-462-4424, or dial 911.

For Students, Staff and Visitors

We strive to provide a quality service and learning experience. If we didn’t meet your expectations please let us know how we can do better.   

Reports to SC aware, are assigned to a staff member for review and follow-up.The staff member will gather additional information from you and the department(s) involved.

An important note for students 
If you have concerns about course content, your instructor, and/or your grades you must follow the Instructional Concern/Academic Matters process

Check your student email. We also recommend that you check your SC mail account regularly and certainly before filing a report. For example, if you are expecting a response from a staff member or department, they may have sent you an email to your SC mail account. SC mail is the primary way the college communicates with students.